Terms and Conditions
Access and use of this Website, together with the sale and the purchase of products from the site, are governed by the terms and conditions set out in this page. By using the site, you agree to accept the following terms and conditions. If you do not wish to accept these terms and conditions, you may choose not to use this site. A contract between maryjoypublishing.com and the customer will exist once an order has been accepted, processed, dispatched and received.
Disclaimer
Mary Joy operates maryjoypublishing.com, which provides this service. This page is used to inform visitors regarding policy on the collection, use and disclosure of personal information of those who chose to use this service. Information which is collected will be used for the purpose of improving and providing the service. Information will not be shared except as described within our Privacy Policy.
Fulfilment
Once you have placed an order with maryjoypublishing.com an email will be sent to you confirming the details of your order. A second e-mail will be sent once your order has been dispatched. It is important that you give us a valid email address so you can receive these emails. maryjoypublishing.com is not responsible for missed communication due to incorrect contact details being submitted.
Mary Joy Publishing reserves the right to accept or reject any order at our absolute discretion. Cancellation of orders, given the nature of electronic commerce, is not possible online. If you would wish to cancel an order before it is dispatched, please contact us [email protected]. Please check the order confirmation screen carefully before completing your order. If you are unhappy with your goods once they have arrived, please follow instructions as set out within the Refund and Returns Policy.
Privacy Policy
While you are visiting our service provided by maryjoypublishing.com will collect information pertaining to your activity while using our site. Such information is referred to as Log Data which may contain your IP address, details of pages or services you have visited including this time and date of said visit.
We may require you to provide us with personal identifiable information such as, but not limited too. Your name, phone number and postal address. The information we collect will be for the purpose of identifying or contacting you.
Should you consent to our newsletter your email address shall be stored for communication purposes only.
Service Providers
To facilitate your order, we employ third party companies and individuals to provide this service on our behalf. Said third parties have access to information which you provide to assist in their ability to provide, the services which we have entrusted to them. They are obligated to ensure that such information is not disclosed or used for any other purpose.
Links to Other Sites
Our service may contain links to external websites. If you click on a link redirecting you to an external site, these are not operated by maryjoypublishing.com. Please be aware of the Privacy Policy set forth on those pages. As maryjoypublishing.com has no control over policies, services or practices we assume no responsibility for content on third party sites.
Changes to Policy
Our Privacy Policy may be subject to change. All changes will be made effective immediately after they are posted. Please periodically review our Privacy Policy to ensure you are aware of any changes.
Refunds and Returns Policy
Refund and Returns Policy lasts 14 days. If 14 days have passed since your purchase, we cannot offer a full refund or exchange. The cost of return will be the responsibility of the customer.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Should an item be delivered damaged please document and send details to [email protected]
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. A return address will be provided to you via email should you be eligible.
Mary Joy Publishing reserves the right to refuse or give a partial refund should you have passed 14 days since receipt of your order.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, please allow up to 7 working days for your refund to be processed to your bank account.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] a return address will in return be provided to you.
Shipping returns
To return your product, please email returns@maryjoypublishing and a return address will be provided to you via email.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are exchanging a product, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a track-able shipping service or purchasing shipping insurance.
We don’t guarantee that we will receive your returned item.
Need help?
Contact us at [email protected] for questions.